We offer several convenient ways to pay your bill:
Online Bill Payment, in partnership with Invoice Cloud, offers the following benefits:
- No signup fees
- Access, view and pay your bills online, at your convenience
- You can pay with electronic check or credit/debit card
- You have the option to make a onetime payment or schedule a payment
- You may sign up for autopay
- You may choose to "Go Paperless" to reduce clutter and help the environment
- Save a stamp - it's free to pay online!
Phone or Mail
Mail your payment to:
578 Pleasant Street
Paxton, MA 01612
Make checks payable to:
Town of Paxton / Paxton Municipal Light Department
There is a drop payment box for payments by check outside the Paxton Market. It is adjacent to the handicapped parking space and the USPS postal box in front of the building. Do not place cash payments in the drop box.
The mail slot at the PMLD Office remains an option for payments by check during non-working hours and weekends. The letter drop is on the overhead garage door to the left. Please do not stuff payments under the front door. Do not place cash payments in the drop box.
The Town Collector accepts cash or payments by check during regular business hours at the Town Hall. If you are paying cash or if you want a receipt for a check payment from the Town Collector, please bring your entire bill not just the top payment stub.
You can also drop payments by check in the Town Hall drop box outside and adjacent to the front door of the Town Hall.
At 578 Pleasant Street
Paxton, MA 01612
Your Right to Dispute Your Bill
If you believe your bill is inaccurate, first call or write to Paxton Municipal Light Department and our address is 578 Pleasant Street, Paxton, MA 01612 or telephone us at (508) 756-9508. Identify the amount in dispute and explain the reason you believe the bill is in error. If you disagree with the findings of our department or you dispute the time over which the amount is to be paid, you may then make an appeal to the General Manager.
If you disagree with the Manager's decision, you may make an appeal to the Paxton Municipal Light Board of Commissioners either in writing or in person. If, after receipt of the Board's decision, you still believe the bill is in error or you still dispute the payment plan, your recourse is to appeal to the Consumer Division of the Massachusetts Department of Public Utilities at 1 South Station, Boston, MA 02110, or call them at 1-617-737-2836 or 1-800-886-5066.